Value Group S.r.l. is an European leader company in disruption management for the transportation sector, with a particular focus on supporting passengers and crews in the event of cancellations, delays, or denied boarding. Working side by side with airlines, rail, and maritime operators, the Company offers an a fully integrated operational and technological solution positioning itself as the all-in-one partner for disruption management, 24/7/365.
With coverage across more than 400 airports in Europe, Value Group has built a technology-driven model, with strong attention to business continuity and people service. Their claim “Artificial human intelligence” perfectly sums up the blend of advanced technology and human touch to provide a 360-degree resolution to every disruption.
Project developed by CDLAN Cloud Provider and ATR Telematica S.r.l., System Integrator and Project Leader
The challenge
To support growth, ensure business continuity, and pursue their technological development roadmap, Value Group needed to evolve its IT infrastructure. The key goals were:
The goal was to adopt a single, scalable, and resilient platform capable of:
Consolidating the infrastructure into a single centralized environment to simplify management
Improving performance by replacing end-of-life hardware at risk of failure
Ensuring business continuity with modern, advanced backup and disaster recovery solutions
Free up the internal IT team to focus on innovation and business value, leaving infrastructure management to a specialized partner
The Partnership CDLAN and ATR
The project was carried out by CDLAN, the provider of the technological infrastructure, which oversaw the design and technical implementation of the project in partnership with ATR, a company specialized in ICT infrastructure management. ATR acted as a orchestrator, esuring smooth alignment between business needs and capabilities of the new infrastructure proposed by CDLAN.
ATR’s role was crucial in:
- Deeply analyzing Value Group’s workflows, risks, and objectives.
- Translating business requirements into clear IT specifications.
- Contributing in VM migration, and operational environment management.
- Coordinating all project phases with CDLAN, selecting the most suitable Private Cloud platform, and tailoring it to the client’s need.
The Solution: a Tailored Private Cloud
In collaboration with ATR, CDLAN designed and implemented a managed Private Cloud environment. The solution was built as a complete, flexible, and fully managed technological ecosystem, able to meet Value Group’s performance and resilience requirements.
Scalable Private Cloud
Built on VMware and hosted in CDLAN’s Tier IV Compliant C21 datacenter for maximum reliability and growth readiness
High-performance storage and networking
NVMe storage and Fiber Channel SAN delivering top throughput with low latency
Enterprise backup
Immutable Object Storage backups, ensuring full protection against ransomware
Disaster Recovery
Continuous replication to the Rome CDLAN data center in Rome, automatic failover, and periodic test capabilities
Fully managed services
24/7 support and management of Incident, Change, and Patch Management processes by CDLAN
The results
The new platform has transformed Value Group’s IT infrastructure into a strategic asset:
- Simplified management and centralized control from a single console
- Reliable performance with environments designed for high availability
- Security and continuity ensured by immutable backups and active DR
- IT team focused on business priorities, not infrastructure maintenance
- Scalable resources to support growth and new initiatives"Today, Value Group relies on a modern, resilient IT foundation built to handle whatever the future may bring. Because in critical moments, every minute counts."
Tiziana Bonacina, Group CFO, IT and HR Officer - Value Group
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